version: 13.9.2
With My Telcel is easy to manage your online from the comfort of your device
The Mi Telcel app is the easiest way to recharge, pay, purchase packages and manage your line services without having to go to a Customer Service Center. It is available to all our clients with a compatible GMS device.
Download it, use it and save time.
Once you download it, register to access all the possibilities it offers. If you are not yet registered, you can use Mi Telcel to recharge and check your balance and Internet consumption.
Do you have an Income Plan?
On the “Home” screen we present the most relevant information about your line; Know your balance and payment deadline.
In the “My Account” section, pay your bill with a credit or debit card, download your previous invoices and check your payment history.
In the “Services” section you can register/unsubscribe the Additional Services of your line and learn about the Internet of Things.
In the “Packages” section you can buy Internet packages, packages to travel abroad and top up friends and family with a credit or debit card.
Do you have a Telcel Friend?
In the “Home” section we show you the most relevant information about your line, you can contract Internet and Amigo Unlimited Packages and, if you already have one, we tell you what it is and the MB available. Check the details of your balances and top up with a credit or debit card.
In the “Services” section you can check your Telcel and Third Party subscriptions.
In the “Packages” section you can also top up your balance, contract Internet packages.